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Privacy Policy

Effective from: 20 August 2025
Issued by: Villa Baltic Natur
Operator / Data Controller: Orsi’s Company – Owner: Orsolya Somogyi

1. Data Controller Information
Name: Orsi’s Company – Villa Baltic Natur
Owner: Orsolya Somogyi
Registered Address: Friedrich-Franz-Str. 4., 18119 Warnemünde, Germany
Phone: +49 381 444 58 163 / +49 170 299 7359
Email: orsis.company@gmail.com
VAT number (USt-ID): DE 079/275/10647

The data controller processes personal data during the operation of the website (https://villabalticnatur.de) and salon services in accordance with the EU General Data Protection Regulation (GDPR) 2016/679.

2. Purpose of Data Processing
The data controller collects only the data necessary for providing services and maintaining contact with clients.

Purposes of processing:

  • Contact: handling client inquiries via phone, WhatsApp, or email.

  • Service provision: performing cosmetic treatments, hand and foot care, and massages.

  • Administration: invoicing, accounting, and fulfilling legal obligations.

  • Website operation and statistics: ensuring error-free and secure operation of the website, analyzing visit data (general cookies).

3. Categories of Processed Data
The data controller may process the following data:

  • Name

  • Phone number

  • Email address

  • Message content (e.g. WhatsApp, email)

  • Technical data (e.g. IP address, browser type, cookie data)

  • Information voluntarily provided during the treatment (e.g. allergies, skin problems) — solely for the purpose of the treatment, with the client’s consent.

4. Legal Basis of Processing
The legal basis of data processing under Article 6 (1) GDPR:

a) consent of the data subject (contact, service use)
b) performance of a contract (service provision)
c) compliance with legal obligations (invoicing, accounting)
f) legitimate interest (website operation, communication with clients)

In the case of health-related data, processing is based on Article 9 (2)(a) GDPR — explicit consent of the data subject.

5. Data Storage Method and Duration

  • Contact data: retained for up to 1 year after the inquiry is resolved.

  • Billing and accounting data: retained for 10 years under German law.

  • Possible health-related information related to treatments: retained only until the service is completed.

  • Cookie data: automatically deleted according to browser settings.

Data is stored securely in digital form on password-protected devices and with a reliable hosting provider.

6. Data Transfers and Processors
The data controller shares data only with partners essential for operations:

  • Hosting provider: (e.g. IONOS, Strato, or other EU-based provider) – for website operation.

  • Accounting / taxation: designated accounting partner under German law.

  • Communication services: WhatsApp / Meta Platforms Ireland Ltd. (processing within the EU, according to their own privacy policy).

  • Statistical services: Google Ireland Ltd. (Google Analytics – if activated).

Data is not sold or shared with third parties for marketing purposes.

7. Cookies
The website villabalticnatur.de uses cookies to ensure smooth operation and general statistical analysis.

Types of cookies:

  • Necessary cookies – essential for the basic functioning of the website.

  • Statistical cookies – collect anonymous information (e.g. number of visitors, site usage).

Cookie retention usually ranges from 30 days to 2 years, depending on browser settings.
Users may delete or disable cookies at any time in their browser.

8. Rights of the Data Subjects
Clients have the right to:

  • request information about processed data

  • request rectification, deletion, or restriction of processing

  • object to processing

  • request data portability

Requests may be submitted via email: orsis.company@gmail.com

9. Remedies
If the data subject believes their personal data is processed unlawfully, they may submit a complaint to the German data protection authority:

Der Landesbeauftragte für Datenschutz und Informationsfreiheit Mecklenburg-Vorpommern (LFD M-V)
Address: Werderstraße 74a, 19055 Schwerin, Germany
Website: https://www.datenschutz-mv.de

10. Additional Provisions

  • The website does not collect data from minors.

  • Health-related data during cosmetic treatments is processed solely to ensure safe service provision, with explicit client consent.

  • The data controller takes all reasonable technical and organizational measures to protect personal data.

Villa Baltic Natur – Orsi’s Company is committed to the protection of personal data and handles all data in accordance with applicable European and German data protection laws.